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Terms of Service

 

Effective Date: January 25, 2025

 

Welcome to AlphaOak Inc. (“we,” “our,” “us”). By accessing or using our website www.alphaoak.com (the “Site”) and our services, you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, please refrain from using our services.

 

1. Acceptance of Terms

 

By accessing, browsing, or using our Site and services, you acknowledge that you have read, understood, and agreed to these Terms. We may update these Terms periodically. Your continued use of our services after any changes means you accept those updates.

 

2. Communications & Consent to Contact

 

2.1 Consent to Receive Communications

 

By providing your phone number, email, or other contact information, you expressly consent to receive communications from AlphaOak Inc., including but not limited to:

  • Transactional messages related to your account, purchases, or customer support.
  • Marketing messages (via SMS, email, or phone calls) regarding updates, promotions, and offers.
  • Automated messages sent through our system.

 

Message & data rates may apply. The frequency of messages may vary based on your interactions with us.

 

2.2 Opt-Out & Unsubscribe

 

You may opt out of receiving promotional communications at any time by:

  • Replying “STOP” to any SMS message.
  • Clicking the “unsubscribe” link in an email.
  • Contacting us at info@alphaoak.com with a request to be removed from our contact list.

 

Opting out of marketing communications will not affect transactional messages related to your account or service usage.

 

3. Use of Our Services

 

You agree not to:

  • Use our Site or services for any unlawful, fraudulent, or abusive purpose.
  • Attempt to gain unauthorized access to our systems, data, or infrastructure.
  • Impersonate another person or misrepresent your identity when using our services.

 

We reserve the right to terminate access to our services for violations of these Terms.

 

4. Privacy Policy

 

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

5. Intellectual Property

 

All content, trademarks, logos, and other intellectual property on this Site are the property of AlphaOak Inc. and may not be copied, distributed, or used without our prior written consent.

 

6. Dispute Resolution & Governing Law

 

These Terms shall be governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in Seattle, WA, unless otherwise required by law.

 

7. Limitation of Liability

 

To the maximum extent permitted by law, AlphaOak Inc. is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our services.
  • Errors, omissions, or inaccuracies in our communications.
  • Unauthorized access to or alteration of your data.

 

Your sole remedy for dissatisfaction with our services is to discontinue use.

 

8. Changes to These Terms

 

We may update these Terms at any time. Any changes will be posted on this page, and continued use of our services after modifications constitutes acceptance of the new Terms.

 

9. Contact Us

 

For any questions regarding these Terms, please contact us at:

 

Email: info@alphaoak.com

Phone: 781.354.4291

Address: 3805 39th Ave S., Seattle, WA 98118